In addition to providing expert repair services, we want to teach homeowners as much as possible about their garage door systems. We have compiled a list of frequently asked questions - simply scroll down for answers to a range of common queries.
Why is my garage door making scraping sounds?
The most common cause of this problem is a frayed lift cable. Check both cables and get them replaced, if necessary. If you have an extension spring system, one or more pulleys may also have become worn. In this case, you'll need them replaced. Finally, If the door has struts for wind load reinforcement, one or more of them may be misaligned. In this case, the struts should be spaced evenly across the sections.
Can I still use my old hardware if I get a new garage door?
The answer is yes - if the new garage door is the same or a very similar model to the original door. However, if you are opting for a different brand, model or style of door, then you may have difficulty matching your old components like the tracks to the new door.
What is an emergency release kit?
Most companies offer a product called an emergency release kit. This kit is intended to provide an additional lock-release mechanism for the garage door. What it does is to release the trolley of the door opener to make it possible to operate the door manually. Our garage door repair experts consider this an essential requirement for modern systems.
When is an opener replacement a better option than repair?
There are a number of scenarios when a replacement opener might be the best option. For example, you should consider getting a new electric unit if your old one is severely damaged and the repair will cost more than replacement. If your existing device is outdated and does not have the latest safety, security and performance technologies, you may also wish to consider an upgrade for these reasons.